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TERMS
AND CONDITIONS OF SALE
Unless
otherwise agreed in writing, the sale, delivery, repair and
service of all goods supplied by
Pedarson LTD will be subject to the following terms and
conditions:
DEFINITIONS:
The
‘Company’ refers to PEDARSON LTD
The
‘Buyer’ means the person, individual or Company contracting to
buy Goods
The ‘Goods’ means the goods the Buyer contracts to buy, which
may be specified in the order acknowledgement or other appropriate
document and includes where applicable units, parts, accessories,
repairs and service.
01.
DELIVERY
Orders are, (subject to stock availability) normally dispatched
within, 1-2 working days from receipt of order. Delivery times and
dates specified by the Company are given and intended as an
estimate only, if the Company cannot deliver within 10 days the
buyer will be informed immediately and, with their agreement,
arrange an alternative delivery date. If we cannot agree another
time for delivery the Buyer will be entitled to receive a full
refund.
02.
TERMS OF DELIVERY
Delivery
is ex works, and shall be deemed effective when the Goods are
declared available for dispatch or collection.
03.
PRICES
The prices shown are only applicable to purchases made via the
Company and are shown in Pounds Sterling. Any VAT. charges are
displayed during the initial phase of shopping before any payment
details are entered and can be calculated for the contents of your
shopping cart or other means of ordering.
04.
PAYMENT AND INTEREST
Payment can be made either by credit card or cheque with guarantee
card, or the Company may agree other forms of payment. All goods
remain the property of the Company until paid for in full.
With regard to online payments, your personal details are
collected and processed on our secure server. The secure servers
encrypt your details
when they are sent over the internet and
they are then decrypted on receipt. Please look for the small
padlock icon displayed on your web browser when you reach the
checkout page. You can verify the validity of the security license
by double clicking on the padlock.
The
Company reserves the right to charge interest on any overdue
outstanding accounts.
05.
RETURNED or DAMAGED OF GOODS
(a)
The Company will refund or replace at no extra cost any products
damaged before or on delivery, providing you notify us by
telephone or in writing within 7 days of receipt of any such
damaged goods.
(b)
We will replace at no extra cost any products which have been lost
in transit providing you notify us by telephone or in writing
within 21 days of us receiving your order or the delivery date of
the products, whichever shall be the later.
(c)
Cancellation
The
buyer has the right to a fourteen-day cooling off period, commencing
the day after goods are received, in which to cancel their order
for whatever reason. Should the customer choose to exercise these
rights they must return any goods supplied to them.
Before goods are
returned, you must contact us to obtain a Goods Return Form, which
must be completed and returned to us before an Authorisation
Number will be issued. No goods will be accepted unless an
authorisation number has been issued by Uheat.
A goods return form can
be downloaded here
Your
money will be refunded (by the same method as payment), less the
initial delivery costs*, within 30
days of cancellation. You are responsible for the
returning of the goods to us.
After 15 days of
delivery, a handling charge of 15% will be applied for the
returning of unused goods.
After 30 days of
delivery, a handling charge of 25% will be applied for the
returning of unused goods.
No
refunds will be permitted for goods returned which are not
returned in the original undamaged packaging and in perfect/ re
sellable condition complete with all manuals & accessories
supplied with the original kits.
Should goods be returned without the security seals
intact, the goods will be subject to a re-testing procedure and
the buyer will be advised of the associated charge.
* Delivery costs are calculated at £8.51 ex vat for
the 1st 10Kg and £0.45 ex VAT for every 1Kg in excess of the 10Kg.
06.
CLAIMS
(a)
DESIGN
It is entirely the Buyer’s responsibility to ensure that the
Goods supplied are suitable for the particular purpose intended.
In placing an order the Buyer acknowledges that it has not been
induced by any representation by or on behalf of the Company,
which has not been confirmed in writing to or by the Company.
Should the Buyer effect onward sale or supply to a third party,
all products must be delivered in the original packaging,
instructions and labelling.
(b)
LIABILITY FOR INSTALLATION AND USE
The Company shall not be liable for any defect or damage arising
from overheating or corrosion other than where a design has been
supplied by the Company and installation/application instructions
have been correctly implemented. The Company shall not be liable
in the event that the Buyer's use of the Goods is contrary to any
general standards or regulations in force from time to time.
Furthermore, the Company shall not be liable for any defect or
damage arising out of improper use, misuse, incorrect/improper
installation, or any other damage arising from any application
contrary to generally acknowledged best practices.
The
Company will not be liable for any consequential loss or damage
howsoever caused.
07.
COMPLAINTS PROCEDURE
We endeavour to respond to all complaints promptly, and if we need
to investigate your query further we will advise you.
08.
SPECIFICATIONS
Specifications, indications of performance and other descriptions
in the Seller's catalogues, brochures, price lists and advertising
material are based on test conditions. Actual performance depends
on the power supply, the environment and installation conditions.
The Company does not warrant performance to these specifications
in each installation. The Company reserves the right to alter the
specification and modify Goods as part of regular product
development in accordance with the applicable quality standards
and provisions resulting in variations of performance
specifications and other descriptions.
09.
GUARANTEES
Details of the guarantee offered for Elektra heating cables &
thermostats can found here.
10.
RETENTION OF TITLE
Any design, drawing, description model, sample and/or the like
shall remain the absolute property of the Company and the Buyer
shall, if so requested by the Company, return such design,
drawing, description, model, sample and/or the like to the
Company. The Buyer shall have no right to use or transfer or
assign any drawing, description model, sample and/or the like to
any third party without the prior written consent of the Company.
11. PRIVACY POLICY
The
Company does not disclose buyer's information to third parties.
Cookies are used in our site, but these are only used to keep
track of your shopping trolley contents once you have selected an
item. Any information given at the time of ordering is collected
by us for the sole intention of completing your order. We may
collect information to enable us to inform you from time to time,
by e-mail or post, of new products and services available from the
company. All information is collected lawfully and in accordance
with the Data Protection Act of 1998
12.
LAW
Any and all disputes arising between the Company and the Buyer
will be subject to settlement under English Law.
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